Twelve chapters. Written for owners, GMs and marketing managers, not lawyers.
Each chapter covers what the rule says in plain English, what regulators have actually gone after, and the specific website checks to run. Built from statutes, regulations, court records, agency guidance and published expert analysis, current as of October 2026.
- 01The rule died. The risk didn't.
- 02Advertised price: the one number that matters
- 03Inventory honesty: sold, in-transit and stock photos
- 04Finance and lease advertising
- 05Credit applications and the Safeguards Rule
- 06Tracking pixels, chat and privacy laws
- 07Reviews and testimonials
- 08Texting and calling leads
- 09Website accessibility
- 10Where enforcement is hottest: state by state
- 11Your vendors are your liability
- 12The 25-point website self-audit
Practical, specific, and built to hand to your team.
Federal rules plus four state playbooks
FTC Act Section 5, Truth in Lending and Consumer Leasing ads, the Safeguards Rule, the Reviews Rule, TCPA and accessibility, then state-specific rules on pricing language, doc fees and disclosures.
Where state regulators are most active
Ranked by recent attorney general actions and settlements against dealers, with what each state has gone after so you know what to fix first.
Free Dealer Website Compliance Scan
A second set of eyes on your live site.
We review your website and inventory listings against the pricing, inventory, tracking and accessibility points in the playbook and send you a written findings summary with the fixes, ranked by risk. No cost, no obligation.
- Advertised price consistency across cards, detail pages, schema and feeds
- Sold, in-transit and photo checks on a sample of live inventory
- Tracking scripts on finance and credit application pages
- Pre-consent trackers versus your privacy policy
- Core accessibility failures
The scan is a marketing and technical review, not a legal opinion.
Not legal advice. The Dealer Website Compliance Playbook is general educational information prepared by Think Cre8tive, a marketing agency, not a law firm. It is based on publicly available sources and published expert analysis as of October 2026. Think Cre8tive makes no representations about its accuracy, completeness or current status and assumes no liability for any action taken in reliance on it. Consult a licensed attorney in your state who represents motor vehicle dealers before changing your practices.



